Facial Detection and AI Helping Customize Retail Experiences
When shopping online, today’s customers want all the personalization of an in-store experience. And when they walk into a brick-and-mortar store, they want continuity from this online experience, based on the choices they made across all other touchpoints. Savvy retailers have met these expectations by pulling in incredible amounts of data for highly personalized cross-channel offerings. Online, they’re performing advanced...
Future of Brick and Mortar Begins With Responsive Retail: 7 Questions With JDA
We recently had the pleasure of sitting down with JDA Software GVP Product Strategy Todd McCourtie to discuss the future of brick-and-mortar stores. Successful retailing comes down to one thing: getting the right product into shoppers’ hands. That may sound simple, but success requires inventory accuracy, efficient sales associates and the flexibility to quickly adapt to shoppers’ needs in near-real time....