Recent Blog Posts

Big Data Analytics and IoT Boost Smart Manufacturing Performance: Solution Blueprint & Webinar

Big data analytics and Internet of Things (IoT) technologies are the substantive foundation that enables advanced levels of smart manufacturing performance. That’s why Dell and Intel are working hard to drive a data revolution in smart manufacturing that will yield new … Read more >

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mHealth Summit Sure to Show Mobile Health’s Continued Growth

The growth of mobile healthcare is sometimes staggering to think about. In just a few short years we’ve seen advancements in everything from devices to EHRs to connectivity. While topics such as security, bring-your-own device, and cloud are ever-present, the technology that enables these activities are changing all the time.


Mobility is a given as today’s healthcare expands beyond institutions into more home-based and community care settings.  Mobile technology can also help busy clinicians improve quality of care and efficient of care delivery. 


Next week’s mHealth Summit 2014 in Washington, D.C., promises to be an engaging event that will address the next wave of mobile healthcare. I’ve seen the growth of this event and am excited to hear the sessions and see the latest devices at the exhibition.


Intel will be on hand in booth #303 showing off a number of mhealth tools, including Dell mobile devices and Microsoft mobile apps. In addition, our experts will be participating in a variety of informative conference sessions, including:


Sunday, 12/7

mHealth Summit Privacy & Security Symposium, 1:45 – 2:30 pm

Risky Business: Mitigating mHealth Workarounds with “Usable” Security

Healthcare security incidents and breaches have reached alarming frequencies and impacts. Better quality and lower cost healthcare depends on minimizing privacy and security risks and incidents. We need patient care *with* security. Intel Privacy & Security Lead David Houlding will participate as a presenter.


Monday, 12/8

Luncheon Panel, 12:30 – 2:00 pm

Going mobile is no longer an option.  Clinicians realize that to drive improvements in clinical efficiency and patient outcomes mobility is required to enable care to be delivered anywhere at any time. It takes the right mobile devices, software, security and improved workflows to successfully deploy a mobile health strategy.  Windows 8 features the state of the art user experience for touch tablets that clinicians demand, and the manageability and security that IT departments require.  Ben Wilson, Director of Mobile Health at Intel Corporation, will lead a panel of the industry’s leading healthcare providers in discussing mobile health success stories and why these customers have chosen Windows* 8 as their mobile platform of choice. Speakers: Will Morris, MD, Cleveland Clinic, Bradley Dick, CIO, Resurgens Orthopaedic and Shiv Rao, MD, Cardiologist, University of Pittsburgh Medical Center.


Partnerships for the Future of Population Health, 2:30 – 3:30 pm, National Harbor 10-11

This session will address innovative partnerships or projects that are attempting to develop new standards of care or provide insight into diseases/conditions in specific patient populations through novel collaborations for data sharing or analytics. Matt Quinn from Intel and Lona Vincent, Senior Associate Director of Research Partnerships at the Michael J. Fox Foundation will participate.


Public mHealth – Insights on Program Development and Implementation, 3:45– 4:45 pm, Room Maryland A

Intel’s Matthew Taylor participates in a session that will examine case studies tackling major public health problems, from childhood obesity, sexually transmitted infections, and child feeding habits to determining the training and technology costs for preparing frontline health workers in mHealth programs.


Tuesday, 12/9

Future of Global mHealth, Potomac Ballroom, 9:50 am – 10:15 am

What are the challenges and opportunities for leveraging mobile to deliver healthcare in low-resource environments around the world? Can mobile level the playing field for a more equitable healthcare access and distribution of healthcare resources in the future? In this fireside chat, Lester Russell, senior director for health and life sciences for Intel in EMEA, will discuss key issues shaping the future of global mHealth, such as scalability, market opportunities, policy, key technologies, infrastructure, and the role of public-private partnerships.


Wednesday, 12/10

Pharma Roundtable, 11:45 am – 4:00 pm, Potomac 1-2

Intel’s Matt Quinn participates in the Second Annual mHealth Summit Pharmaceutical, Pharmacy and Life Sciences Roundtable, which is dedicated to an open exchange of cross-sector insights for advancing outcomes-driven mobile and connected health strategies and reducing barriers to adoption. The Roundtable seeks to identify opportunities for collaboration and commitment to the development of high-impact mobile and connected health initiatives, which foster patient and caregiver involvement, facilitate informed and shared decision making, and demonstrate improvements in treatment, care and outcomes.


We look forward to seeing you at mHealth 2014. What questions about mobile healthcare technology do you have?

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IoT Smart Building—Automation System Success: IoT Solution Blueprint & Webinar

Buildings have a lot of moving parts, so if managers can affordably monitor multiple building systems and properties at once—and optimize and fine-tune building performance to save money, be more environmentally responsible, and improve tenants’ comfort—the potential rewards are huge. … Read more >

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Dunkin’ Donuts, Marks and Spencer, Connect to Intel Internet of Things for Retail

Whether you’re buying a new shirt or a dozen glazed donuts and a Box ‘O Joe*, your experience at two major retailers will be dramatically different than it was even a few years ago, thanks to modern retail solutions powered … Read more >

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Better Patient Care Starts With Better Technology

Home healthcare practitioners need efficient, reliable access to patient information no matter where they go, so they need hardware solutions that meet their unique needs. Accessing critical patient information, patient file management, seamless multitasking and locating a patient’s residence, are daily tasks for mobile healthcare professionals. Mobile practitioners don’t have access to the same resources they would if they were working in a hospital, so the tools they use are that much more critical to accomplishing their workload. Fortunately, advances in mobile computing have created opportunities to bridge that gap.


Healthcare image.png

An Evolved Tablet For Healthcare Providers


As tablets have evolved, they’ve become viable replacements for clunky laptops. Innovation in the mobile device industry has transformed these devices from media consumption platforms and calendar assistants into robust workhorses that run full-fledged operating systems. However, when it comes to meeting the needs of home healthcare providers, not all tablets are created equal.


A recent Prowess Consulting comparison looked at two popular devices with regards to tasks commonly performed by home healthcare workers. The study compared an Apple® iPad Air™ and a Microsoft® Surface™ Pro 3 to determine which device offers a better experience for home healthcare providers, and ultimately, their patients.


Multitasking, Done Right


One of the biggest advantages to the Surface™ Pro 3 is its ability to let users multitask. For example, a healthcare worker can simultaneously load and display test results, charts, and prescription history via the device’s split-screen capabilities. A user trying to perform the same tasks on the iPad would find themselves running into the device’s limitations; there are no split-screen multitasking options on the iPad Air™.


The Surface™ Pro 3’s powerful multitasking abilities combined with the ability to natively run Microsoft Office gives home healthcare providers the ability to focus more time on patient care and less time on administrative tasks. Better user experience, workflow efficiency, file access speed, and split-screen multitasking all point to the Microsoft® Surface™ Pro 3 as the better platform for home healthcare providers.


For a full rundown of the Surface™ Pro 3’s benefits to home healthcare workers, check out the white paper, Focus on Patient Care with Pain-Free Tablet Technology

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Bio IT Data: What to Keep?


Based on what we heard at Supercomputing last month, it’s clear that bio IT research is on the fast track and in search of more robust compute power.


In the above video, Michael J. Riener, Jr., president of RCH Solutions, talks about dynamic changes coming to the bio IT world in the next 24 months. He says that shrinking budgets in research and development means that more cloud applications and service models will be implemented. When it comes to big data, next generation sequencing will heighten the need to analyze data, determine what data to keep and what to discard, and how to process it.


Watch the clip and let us know what questions you have. What changes do you want to see in bio IT research?

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Faster than a Speeding Bullet – The Incredible Pace of Change

iStock_000034700658LargePost.jpgIs it me, or this the pace of change accelerating as we speak? I can remember as a kid, the days between Thanksgiving and Christmas just seemed to drag on and on. Christmas would NEVER arrive! Today, as my wife and I follow our time honored tradition of tearing apart the house so we can decorate for the holidays, it seems like yesterday I packed all the tinsel, garland and ornaments away in the closet. It seems like yesterday, the trees were blooming and the grass was greening, now I look across Whitetail Meadow at flurries of snow, the meadow and the forest now shades of brown and grey. Maybe its me and the fact that I have reached the point in life that there is more behind me than ahead, maybe, just maybe, its the world changing at an incredible pace.

Think about how fast technology and communication are changing. In my career, we’ve gone from mainframes that fill rooms, programmed by punch cards, that produce reams of greenbar reports; to client-server, programmed in an alphabet soup of languages, that put the power into the hands of the end user; to the world we live in today with apps, cloud storage, communications so fast our data can be stored anywhere in the world and be instantaneously accessed, with more power in the palm of our hand than the computers just two decades ago.

Even as I sit here writing this blog (ok who knew what a blog was 10 years ago?), I am completely untethered from an cables, in fact I am hurtling down the highway at 70 mph (while my wife drives), fully connected with my Chromebook to Google Drive, my email flowing in and out, my social media streams of Hootsuite, Addvocate, LinkedIn, Facebook and Twitter all current with the up to the second happenings around the world (anybody remember 300 baud, acoustic coupler modems?).  By the way, my cell phone that I am using for my internet connection at the moment is less than six months old and it has already been replaced by a newer, faster, more powerful model.

Over the course of the last twelve months, we have explored many confluences of change impacting technology leaders today. In my series “The CIO is Dead! Long Live the CIO”, we have looked at SMAC (Social, Mobile, Analytics, Cloud), along with marketing technology, appification, gamification and other changes. It is mindboggling! How is a CIO, who is responsible for delivering value to the their business, at the same time protecting its informational assets, all the while “keeping the lights on” for millions of dollars of legacy, equipment supposed to keep up?

There are no easy answers (sorry, if you were looking for one, you will have to look elsewhere, but in the mean time…read on), however focusing on three key areas can make the job a bit easier: People, Partners, Platform.


It has always been important to surround yourself with talented people, however, the faster things change around you, it is paramount to have “the right people in the right seat on the bus” (thanks Jim Collins). You have to build a team that has complementary skills to your own, one that wholeheartedly embraces change, and one that is focused on business from top to bottom.

Obtaining and retaining the right people can be incredibly difficult. Bringing people in who have complementary skills to yours can be frightening, they will be better at some things than you are. Perhaps when you are considering technical skills, this is easier to swallow. After all, the last time I wrote code, I used COBOL on a 3270 Terminal. But what if you brought someone in who was better at building relationships than you, or better at communicating than you, or better at visioning the future than you? It could be very intimidating.

Finding people that embrace change can be very challenging, even in technology. There are many who like to hold on to what they know. Case in point: several years ago we changed our email platform. We moved from a traditional on-premise model to a cloud-based model and a non-traditional provider. Two weeks after our conversion, our senior systems engineer resigned. He had always seen himself as an administrator and expert on our prior platform and could not see himself in an environment without that platform. Contrast that with the senior engineer in my current shop who has embraced Recovery-as-a-Service and Infrastructure-as-a-Service and who in a sense has eliminated a significant portion of his job and his comfort zone. He has re-invented himself into one of the city’s top cloud architects.

Creating a business-first focus instead of a technology focus in a team of career technologists begins with you. You must be focused on the business: its issues and challenges; its strengths and weaknesses; its industry trends. You have to get out from behind your desk and be “in the business”, but more importantly, you have to have an environment in which your team is encouraged to get out and be “in the business”. There is no better way to understand the challenges of being a cashier than to be a cashier. Allowing your team the time to immerse themselves in the business will be critical to your team’s success.


I have written a lot over the last few years about partnership. It is a word that is bandied about in our industry quite a bit. Vendors say they want to be your partner. You say you want partners not vendors. What does it really mean? In my post “Three Keys to a Lasting Relationship”, I talk about Partnership, Transparency and Trust. I won’t go into detail here (hey, you could click the link and read all about it), but I want to add, that it starts with you Mr. or Ms. CIO. If you want a partner relationship with your vendors, you have to be the one to start to be transparent and to exhibit trust.

Partners can be an excellent resource to dealing with the pace of change. They are out in the trenches where change is happening, where the new is being implemented, on the cutting edge. They have the scars to prove it. Leverage your partners for the skills you don’t have in-house. Since you already have all the right people on the bus, they are probably skills you don’t want to own, such as legacy systems support; or they are new skills your team has not yet acquired and you need a jump start.


OK, I could have used the term “cloud”, but I would have lost the alliteration of People, Partners, Platform. The lowering cost and the blazing speeds of communication have provided the ability to put your data and applications virtually anywhere in the world. The cloud model has provided the ability to “pay for what you use” to an extent never before possible.

Moving to a cloud-based delivery model (in this instance, I am referring to “true cloud”: someone else’s hardware, someone else’s data center) unlocks two parts of the holy grail of IT: agility and elasticity.

Agility means your team can respond to the pace of change in business and the pace of change in technology. The underlying hardware and OS layer become almost irrelevant, or at the very least, someone else’s headache. Your team can be focused on spending time in the business to learn and understand the challenges. They can be focused on the A-C projects, not the C-F projects (thanks Andrew McAfee).

Elasticity means you can expand as your business expands. It can be done smoothly on a growth curve as opposed to the traditional stairstep approach where you always have too much or too little capacity. However it also provides the ability to contract when needed. I know, no one likes to think about their business contracting, but…it happens…it happens a lot! Having the ability to pay for what you use provides the ability to scale down when needed so you are ready to leverage the next growth cycle when it comes.

While the pace of change is not likely to slow down anytime soon, leveraging People, Partners, and Platform can help you with the peace of mind that you CAN keep up, maybe even stay a step ahead.

This is a continuation of a series of posts titled “The CIO is Dead! Long Live the CIO!” looking at the confluence of changes impacting the CIO and IT leadership. #CIOisDead. Next up “It’s a Small World After All – Globalization and the Impact on the CIO”.

Jeffrey Ton is the SVP of Corporate Connectivity and Chief Information Officer for Goodwill Industries of Central Indiana, providing vision and leadership in the continued development and implementation of the enterprise-wide information technology and marketing portfolios, including applications, information & data management, infrastructure, security and telecommunications.

Find him on LinkedIn.

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Check out more of his posts on Intel’s IT Peer Network

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November 2014 Intel® Chip Chat Podcast Round-up

In November we continued to archive livecast episodes from the Intel Developer Forum with episodes on software-defined storage, the RedFish spec, and the Intel server SoC product line. We’ve also got an episode from SC14 on recent Intel Lustre storage announcements. If you have a topic you’d like to see covered in an upcoming podcast, feel free to leave a comment on this post!


Intel® Chip Chat:

  • Software-Defined Storage for Agile Enterprises with EMC – Intel® Chip Chat episode 351: Three interviewees from EMC (Danny Cobb, Steve Sardella and Jason Davidson), stop by to chat about developments in the storage industry. Software-defined storage will allow users to create storage pools across large clusters of servers with different levels of service, while NVM Express over Fabrics will give data center operators the distance and robustness of existing standard (Ethernet, Fiber Channel) while also delivering the efficiency of the NVM Express standard. For more information, visit
  • The Redfish Spec: A Simple and Standard Management Interface – Intel® Chip Chat episode 352: In this archive of a livecast from the Intel Developer Forum, Billy Cox, the GM of SDI Software Development at Intel and Jeff Autor, a Distinguished Technologist in the Servers Business Unit at HP, stop by to talk about the new Redfish specification from Intel, HP, Dell and Emerson Network Power which has recently been submitted to a new forum in the DMTF. Redfish enables devices to be scalable, discoverable, extensible and easy to manage via a simple, script-based programming method. This allows use cases from data center operators to enterprise management consoles to expand data access and analysis. For more information, visit
  • Fast and Scalable Storage with Lustre* Software – Intel® Chip Chat episode 353: Brent Gorda, the GM of the High Performance Data Division at Intel, stops by to talk about the Lustre* file system, which operates at extreme scale and efficiency and is popular in the HPC industry. The Lustre team at Intel recently announced the Intel Enterprise Edition for Lustre version 2.2, which added some significant maintenance and management tools, support for the underlying OpenZFS file system, and enhancements to use MapReduce* under Lustre (allowing data to be kept in one place). For more information, visit:
  • The Intel System on a Chip Product Line – Intel® Chip Chat episode 354: Nidhi Chappell, the Server SoC Product Marketing Manager at Intel stops by to talk system on a chip (SoC). The design philosophy is all about integration – IO, network and NIC on the same package as the microprocessor for use in markets including communications, storage and microservers where scalability and density are critical. Intel is using SoCs in Intel® AtomTM processors and recently released details on the upcoming Intel® Xeon® D processor line, the first true Xeon processor based SoC. For more information, visit

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HP Discover 2014 – What to Expect for Your Enterprise

Intel_HP_Discover_Booth_2_o.jpgAre you looking forward to learning about the latest technology advancements and ready for energizing discussions at HP Discover? Here’s what to expect from Intel that should factor into your enterprise technology decision-making in 2015.


Our theme of Intelligent Business Transformation was carefully selected this year as a reflection of the range of impactful technology changes to data centers that support both the top and bottom line of your business.


Intel Brings Innovation to Barcelona


We will be talking about Internet of Things in the Innovation Theater on the morning of December 2. This is a cetainly an opportunity for us all, but with implications for protecting the privacy of individuals and security of data as we fuel the build out of enhanced IoT services connecting billions of devices. This will require the data center to become more agile, more secure, and also anonymous.


The IoT will drive a major data center architecture transition, utilizing the cloud and the capture of big data as an engine for analytics. Current data centers will require even higher efficiencies for lower cap-ex and op-ex, and flexibility to compensate for rapidly-changing business conditions.


We invite you to join Jonathon Donaldson in a discussion surrounding Intel’s role in this transformation, as well as our partner collaboration. Our Intel sessions will help you understand the Intel building blocks for Software Defined Infrastructure, how orchestration and composition can be overlaid on current data center infrastructure, and how they are likely to affect data center architecture in years to come.


We will also be demonstrating the latest HP Proliant Gen9 Servers powered by Intel® Xeon® E5 V3 Processors technology, features and business value, all in the Intel Booth and during our Discover Theater session. Don’t forget to register!


Find out more here and sign up for the Intel IT Center today!

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