Results tagged “email”
“Quiet Time” and “No Email Day” pilot data is in!
posted by Nathan Zeldes on June 14, 2008 at IT@Intel
Since the previous post in October there has been much interest in our two pilots aiming to reduce information overload; and I’ve responded to all of them with the quintessential engineering attitude of “we’ll have to wait until the data...
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tagged: distractions, email, infoglut, infomania, information overload, interruptions, quiettime, Zero Email Day
“Quiet Time” on track – “No Email Day” is next!
posted by Nathan Zeldes on October 01, 2007 at IT@Intel
A month ago I reported the http://blogs.intel.com/it/2007/08/quiettimepilothaslaunched.php our attempt to push back on the problem of incessant distractions by assigning Tuesday mornings to uninterrupted work in full “offline” mode. We are watching the pilot closely, and although our next formal...
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tagged: distractions, email, infoglut, infomania, information overload, interruptions, quiettime, Zero Email Day
“Quiet Time” pilot has launched!
posted by Nathan Zeldes on August 31, 2007 at IT@Intel
Our faithful readers will recall my promise to share our progress on piloting “Next Generation solutions” to the Information Overload problem, ones that go beyond training people to adopt voluntary behavior change. Well – the first pilot is underway! One...
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tagged: distractions, email, infoglut, infomania, information overload, interruptions, quiettime
Personal coping strategies II
posted by Nathan Zeldes on August 25, 2007 at IT@Intel
OK, here is another strategy I’ve observed people use to cope with email overload: write very short messages in all-caps or all-lowercase. I mean, really short. A word. A sentence. Rarely, a very short paragraph. Interestingly, I’ve observed this primarily...
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tagged: email, infoglut, infomania, information overload
Infomania paper published – come and get it!
posted by Nathan Zeldes on August 14, 2007 at IT@Intel
In my previous posts I’ve hinted often at the body of research that we’ve used to understand the impact of the Information Overload problem. We summarized all this research as a White Paper that makes a strong case for taking...
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tagged: distractions, email, infoglut, infomania, information overload, interruptions
RSS-P-E-C-T, Find Out What It Means To Me
posted by Jeff Moriarty on July 09, 2007 at IT@Intel
I’d have to say that overall, social media adoption is fairly low among the general Intel employee base. There are plenty of MySpace and LinkedIn users after hours, but not so many who are active blog readers or create their...
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tagged: blog, communities, email, rss, syndication, Web 2.0
A look back…
posted by Nathan Zeldes on June 29, 2007 at IT@Intel
Recently my co-blogger David and I have been interviewed in CIO magazine about our Infomania solution project. You never know where such a thing may lead… years ago I was similarly interviewed by Fast Company magazine, and to my amazement...
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tagged: distractions, email, infoglut, infomania, information overload, interruptions
Personal coping strategies I
posted by Nathan Zeldes on June 26, 2007 at IT@Intel
It is interesting how people cope with Email Overload. We are a resilient species, and as pressures evolve, we evolve coping strategies, which vary from person to person. Over time you are bound to sight such strategies, reflected in the...
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tagged: distractions, email, infoglut, infomania, information overload, interruptions
Welcome to our e-office of e-fficiency
posted by Heath Buckmaster on April 20, 2007 at IT@Intel
I was browsing around our company intranet the other day and realizing just how e-fficient we’ve become. We’ve e-nabled all sorts of applications that allow employees to get their jobs done faster. Over the years we’ve e-nabled choosing your...
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tagged: efficiency, email, paperless office, printers
Information Overload TNG: our Next Generation solution set
posted by Nathan Zeldes on April 18, 2007 at IT@Intel
A while back I wrote about our “First Generation” solutions to Infomania: those based on training people to adopt voluntary behavior change. And I told you that our experience is that their effect always lasts a year or two and...
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tagged: distractions, email, infoglut, infomania, information overload, interruptions
An insight from William Gibson
posted by Nathan Zeldes on March 13, 2007 at IT@Intel
Just finished reading William Gibson’s “Pattern Recognition” (and I highly recommend it, if you’re into Gibson). Anyway, I noticed a sentence in this book that goes “Reflexively, like a slot player pulling the lever in hope of bringing down a...
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tagged: email, infoglut, infomania, information overload
Is email really prone to misunderstanding?
posted by Nathan Zeldes on March 03, 2007 at IT@Intel
How often have you read that email is of necessity conducive to misunderstandings, because of the lack of body language and voice inflection cues? That emoticons may help a little, but of course, there’s only so much they can do?...
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tagged: email, etiquette
Nathan’s favorite e-mail tip…
posted by Nathan Zeldes on February 19, 2007 at IT@Intel
There is a tradition that articles about email overload should end with a list of coping tips. In fact, when Fast Company wrote about my activity six years ago they concluded the article with a sidebar titled “The 10 Commandments...
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tagged: email, infoglut, infomania, information overload
Check out the Intel IT 2006 Performance Report
posted by Jeff Moriarty on February 03, 2007 at IT@Intel
Every year Intel IT publishes a detailed performance report on the work we’ve done, our challenges and successes, the value we add to Mother Intel, and what we have planned for the next year. It has some fantastic metrics on...
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tagged: email, innovation, IT, performance, wireless
Think of the children
posted by Nathan Zeldes on December 17, 2006 at IT@Intel
An engineer recently told me he bought the famous Harry Potter book in e-book format in order to be able to read it to his kid at bedtime while “doing email” at the same time. No, this is not a...
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tagged: blackberry, email, infoglut, infomania, information overload, work life balance
Information Overload VI: JIT Coaching Redux
posted by Nathan Zeldes on November 21, 2006 at IT@Intel
Last week I shared with you the Intel Email Effectiveness Coach, a tool for Just in Time coaching of ill-behaved senders. Today I share an interesting derivative of this tool: eMailAdvantage Assistant. This was produced by BP’s Digital Learning group,...
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tagged: coaching, email, infoglut, infomania, information overload, training
Information Overload V: A JIT Coaching solution
posted by Nathan Zeldes on November 14, 2006 at IT@Intel
A controversial question: You want to stop harmful behaviors like poor email etiquette in the organization. Can you educate your users to do what’s good for them? There are two views: If you educate them, they will do the right...
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tagged: coaching, email, infoglut, infomania, information overload, training
Information Overload IV: There really is another way
posted by Nathan Zeldes on October 27, 2006 at IT@Intel
A fascinating aspect of the Info Overload is the submissive attitude of many of its victims. I never quite figured this one out. I mean, if someone came into your cubicle every day at noon and punched you in the...
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tagged: email, infoglut, infomania, information overload
Global Collaboration (or: Why Intel Employees Always Look So Tired)
posted by Jeff Moriarty on October 24, 2006 at IT@Intel
I wanted to follow up on what it is like working at Intel, and then I am going to take a detour from the IT specific discussion and talk about our values and culture. That should set me up for...
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tagged: collaboration, email, meetings
Information Overload III: First Generation solutions
posted by Nathan Zeldes on October 16, 2006 at IT@Intel
So, in 1995 we were already deep in email overload. Having just transitioned into IT as Computing Productivity manager for our Israel site, I decided to have a go at it. For starters, I went on a data collecting binge,...
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tagged: email, infoglut, infomania, information overload

