“training” Tag

08/27/2007: How do you get the message to users?

Quick trip to the US last week saw some quality time in the Heathrow departure lounge with time to think (dangerous habit) much of it I spent working on possible solutions for an issue I raised on my last blog...

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Tagged: computability, training

11/21/2006: Information Overload VI: JIT Coaching Redux

Last week I shared with you the Intel Email Effectiveness Coach, a tool for Just in Time coaching of ill-behaved senders. Today I share an interesting derivative of this tool: eMailAdvantage Assistant. This was produced by BP’s Digital Learning group,...

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Tagged: coaching, email, infoglut, infomania, informationoverload, training

11/14/2006: Information Overload V: A JIT Coaching solution

A controversial question: You want to stop harmful behaviors like poor email etiquette in the organization. Can you educate your users to do what’s good for them? There are two views: If you educate them, they will do the right...

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Tagged: coaching, email, infoglut, infomania, informationoverload, training