Results tagged “operationaldefinition”
Developing a Common Language of Business Value
posted by David Sward on November 28, 2006 at IT@Intel
In my previous post, you can measure that, I spent time talking about operational definitions and how using them is critical to objectively measuring business value. Operational definitions lay the foundation for a solid measurement strategy and spell out the...
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tagged: business, business value, business value dials, common language, IT, operational definition, value
You Can’t Measure That…
posted by David Sward on November 13, 2006 at IT@Intel
I hear this all the time from IT managers. Most of the time I hear it when people just don’t want to put in the effort to determine the ROI of an IT solution. If I had a fraction of...
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tagged: business value dials, metrics, operational definition
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