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“email” Tag

06/14/2008: “Quiet Time” and “No Email Day” pilot data is in!

Since the previous post in October there has been much interest in our two pilots aiming to reduce information overload; and I’ve responded to all of them with the quintessential engineering attitude of “we’ll have to wait until the data...

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10/01/2007: “Quiet Time” on track – “No Email Day” is next!

A month ago I reported the http://blogs.intel.com/it/2007/08/quiettimepilothaslaunched.php our attempt to push back on the problem of incessant distractions by assigning Tuesday mornings to uninterrupted work in full “offline” mode. We are watching the pilot closely, and although our next formal...

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08/31/2007: “Quiet Time” pilot has launched!

Our faithful readers will recall my promise to share our progress on piloting “Next Generation solutions” to the Information Overload problem, ones that go beyond training people to adopt voluntary behavior change. Well – the first pilot is underway! One...

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08/25/2007: Personal coping strategies II

OK, here is another strategy I’ve observed people use to cope with email overload: write very short messages in all-caps or all-lowercase. I mean, really short. A word. A sentence. Rarely, a very short paragraph. Interestingly, I’ve observed this primarily...

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08/14/2007: Infomania paper published – come and get it!

In my previous posts I’ve hinted often at the body of research that we’ve used to understand the impact of the Information Overload problem. We summarized all this research as a White Paper that makes a strong case for taking...

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07/09/2007: RSS-P-E-C-T, Find Out What It Means To Me

I’d have to say that overall, social media adoption is fairly low among the general Intel employee base. There are plenty of MySpace and LinkedIn users after hours, but not so many who are active blog readers or create their...

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06/29/2007: A look back…

Recently my co-blogger David and I have been interviewed in CIO magazine about our Infomania solution project. You never know where such a thing may lead… years ago I was similarly interviewed by Fast Company magazine, and to my amazement...

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06/26/2007: Personal coping strategies I

It is interesting how people cope with Email Overload. We are a resilient species, and as pressures evolve, we evolve coping strategies, which vary from person to person. Over time you are bound to sight such strategies, reflected in the...

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04/20/2007: Welcome to our e-office of e-fficiency

I was browsing around our company intranet the other day and realizing just how e-fficient we’ve become. We’ve e-nabled all sorts of applications that allow employees to get their jobs done faster. Over the years we’ve e-nabled choosing your...

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04/18/2007: Information Overload TNG: our Next Generation solution set

A while back I wrote about our “First Generation” solutions to Infomania: those based on training people to adopt voluntary behavior change. And I told you that our experience is that their effect always lasts a year or two and...

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03/13/2007: An insight from William Gibson

Just finished reading William Gibson’s “Pattern Recognition” (and I highly recommend it, if you’re into Gibson). Anyway, I noticed a sentence in this book that goes “Reflexively, like a slot player pulling the lever in hope of bringing down a...

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03/03/2007: Is email really prone to misunderstanding?

How often have you read that email is of necessity conducive to misunderstandings, because of the lack of body language and voice inflection cues? That emoticons may help a little, but of course, there’s only so much they can do?...

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02/19/2007: Nathan’s favorite e-mail tip…

There is a tradition that articles about email overload should end with a list of coping tips. In fact, when Fast Company wrote about my activity six years ago they concluded the article with a sidebar titled “The 10 Commandments...

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02/03/2007: Check out the Intel IT 2006 Performance Report

Every year Intel IT publishes a detailed performance report on the work we’ve done, our challenges and successes, the value we add to Mother Intel, and what we have planned for the next year. It has some fantastic metrics on...

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12/17/2006: Think of the children

An engineer recently told me he bought the famous Harry Potter book in e-book format in order to be able to read it to his kid at bedtime while “doing email” at the same time. No, this is not a...

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11/21/2006: Information Overload VI: JIT Coaching Redux

Last week I shared with you the Intel Email Effectiveness Coach, a tool for Just in Time coaching of ill-behaved senders. Today I share an interesting derivative of this tool: eMailAdvantage Assistant. This was produced by BP’s Digital Learning group,...

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11/14/2006: Information Overload V: A JIT Coaching solution

A controversial question: You want to stop harmful behaviors like poor email etiquette in the organization. Can you educate your users to do what’s good for them? There are two views: If you educate them, they will do the right...

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10/27/2006: Information Overload IV: There really is another way

A fascinating aspect of the Info Overload is the submissive attitude of many of its victims. I never quite figured this one out. I mean, if someone came into your cubicle every day at noon and punched you in the...

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10/24/2006: Global Collaboration (or: Why Intel Employees Always Look So Tired)

I wanted to follow up on what it is like working at Intel, and then I am going to take a detour from the IT specific discussion and talk about our values and culture. That should set me up for...

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10/16/2006: Information Overload III: First Generation solutions

So, in 1995 we were already deep in email overload. Having just transitioned into IT as Computing Productivity manager for our Israel site, I decided to have a go at it. For starters, I went on a data collecting binge,...

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10/12/2006: Information Overload II: The Dark Side

Back in 1994, Intel introduced its first Windows-based e-mail system to replace the previous text-only, mainframe-based system. Almost immediately, our smart employees realized that with this tool you could easily send mail to huge distribution lists, which they proceeded to...

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10/09/2006: Information Overload

What do you write about when posting to an exciting new blog for the first time? If you’re me, it’s a no-brainer: I will, today and often, write on my favorite enemy of over a decade, Information Overload. By “write”...

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