What is a business value program?

posted by David Sward on October 09, 2006

Most IT organizations today are viewed as cost centers; a result of this perspective is a sustained focus on total cost of ownership. This is a necessary management approach; however, when used in isolation it does nothing to demonstrate the impact of IT. Intel established the IT Business Value program to address this issue.

The program forced on defining IT business value in the language of our customers and linking the value to the bottom line. The ITBV program developed several key components:

1) A common language of business value developed in partnership with customers

2) A common approach to measuring business value and determining the return on investment

3) Tracking of the IT value delivered in a business value portfolio

tagged: business, elements, key, key elements, program, value, value program