ADVISOR DETAILS

RECENT BLOG POSTS

4 Reasons Why Mobile Innovation Demands A Mobile Mindset

If designed, developed, and delivered effectively, mobility solutions provide unparalleled convenience, speed, and ease of use. However, having a mobile mindset is a prerequisite if we want to drive growth and profitability. In its simplest and purest form, I define “mobile mindset” as a framework that enables organizations of all sizes to unleash the power …continue reading 4 Reasons Why Mobile Innovation Demands A Mobile Mindset

The post 4 Reasons Why Mobile Innovation Demands A Mobile Mindset appeared first on IT Peer Network.

Read more >

3 Reasons Why Thought Leadership Matters

Thought leadership has been at the forefront of digital transformation and continues to expand the idea revolution that started with the invention of Gutenberg’s printing press. It has become a key driver for innovation and creating new opportunities as ideas are shared and distributed beyond traditional sources and across social platforms that were unimaginable a …continue reading 3 Reasons Why Thought Leadership Matters

The post 3 Reasons Why Thought Leadership Matters appeared first on IT Peer Network.

Read more >

Design Thinking Is About Integrated Solutions

The digital universe provides countless possibilities for innovation. Whether we stretch the boundaries of mobility and cloud solutions with mobile device apps, IoT devices, or real-time enterprise applications, integrated solutions are critical to delivering a complete user experience (UX), which is one of the core principles of design thinking. Success comes from designing integrated solutions …continue reading Design Thinking Is About Integrated Solutions

The post Design Thinking Is About Integrated Solutions appeared first on IT Peer Network.

Read more >

4 Reasons Why Excellent Customer Service Should Start With A Smile

A smile alone doesn’t guarantee excellent customer service, but excellent customer service almost always starts with a smile.”    – K. Turnali Each year, as holiday shopping season gets underway, many businesses are stepping up their focus on customer service. They spend millions of dollars developing customer-service practices that include employee training and corporate engagement …continue reading 4 Reasons Why Excellent Customer Service Should Start With A Smile

The post 4 Reasons Why Excellent Customer Service Should Start With A Smile appeared first on IT Peer Network.

Read more >

Innovation With Design Thinking Demands Critical Thinking

Innovation with design thinking demands critical thinking because we must understand our assumptions that frame our ideas and shape our design. As our world becomes more and more digital, it’s not the first click that counts – it’s what happens after that first click. We design five steps ahead in the user experience, not one. …continue reading Innovation With Design Thinking Demands Critical Thinking

The post Innovation With Design Thinking Demands Critical Thinking appeared first on IT Peer Network.

Read more >

Leadership Starts With One

Great leaders have inspired millions of people throughout history. Likewise, today’s great business leaders at all levels motivate employees to transform their enterprises and help them reach new heights of accomplishment. They instill confidence that enables their followers to achieve what others might consider impossible. But it’s easy to forget or fail to note at …continue reading Leadership Starts With One

The post Leadership Starts With One appeared first on IT Peer Network.

Read more >

The Art And Science Of Customer Empathy In Design Thinking

Customer-centric solutions demand empathy. But, how we employ this principle within design thinking is as critical—if not more—as what we do in the process. Certain slices can be easily repeated—that’s the science part. However, not everything fits neatly into a template. More than anything else, we rely on our creativity to accurately frame a problem …continue reading The Art And Science Of Customer Empathy In Design Thinking

The post The Art And Science Of Customer Empathy In Design Thinking appeared first on IT Peer Network.

Read more >

5 More Reasons Why More Data Doesn’t Guarantee Better Decisions

In my last blog, I discussed 5 reasons why more data doesn’t guarantee better decisions. I had picked what I considered my top five from a long list of reasons. I must have hit a nerve with our readers because the response has been tremendous. So today I’ve incorporated some of that feedback into this …continue reading 5 More Reasons Why More Data Doesn’t Guarantee Better Decisions

The post 5 More Reasons Why More Data Doesn’t Guarantee Better Decisions appeared first on IT Peer Network.

Read more >